Brownz Voyage – Privacy Policy
Effective Date: 3rd March 2026
At Brownz Voyage, your privacy and the security of your personal information are our top priorities. This Privacy Policy explains how we collect, use, and protect your data when you interact with us, whether through our website, social media, or other digital platforms.
1. Information We Collect
We may collect the following information from you:
- Personal details: Name, email, phone number, passport details, and date of birth.
- Travel details: Flight, hotel, visa, and tour preferences.
- Payment information: Credit/debit card or other payment details (processed securely via our payment partners).
- Interaction data: Inquiries, messages, and feedback submitted to us.
2. How We Use Your Information
Your information is used for the following purposes:
- To provide and manage your bookings for air tickets, visas, hotels, and tours.
- To communicate important updates regarding your bookings, including confirmations, changes, or cancellations.
- To process payments securely and prevent fraud.
- To improve our services and overall customer experience.
- To send promotional offers or campaigns, only if you have opted-in to receive them.
3. Data Protection & Security
- Your personal and payment information is stored securely and encrypted where necessary.
- Strict access controls are implemented, meaning only authorized Brownz Voyage staff can access your data for service purposes.
- We do not sell or share your personal data with third parties for marketing purposes without your consent.
4. Third-Party Services
Some services, including payment gateways and travel suppliers, may process data on our behalf. These partners are bound by confidentiality agreements and are required to comply with relevant data protection laws.
5. Your Rights
You have the following rights regarding your personal data:
- Access and update your personal information.
- Request deletion of your personal data, subject to legal and operational requirements.
- Opt-out of marketing communications at any time.
6. Cookies & Tracking
Our website may use cookies or tracking tools to enhance your browsing experience. You can manage or disable cookies through your browser settings at any time.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, along with the updated effective date.
8. Contact Us
If you have any questions, concerns, or requests regarding your personal data, please contact us:
Email: support@brownzvoyage.com
Telephone: +94 812353606
Mobile / WhatsApp: +94 760905382
